Terms & Conditions
To purchase a Lieferando gift card, please visit giftcards-lieferando.de/de_de/ and follow the instructions to order your gift card.
Gift cards can only be redeemed on www.lieferando.de at this time.
The sale of Lieferando gift cards is handled by our partner Epay - a trading name of EPAY LIMITED, Kingfisher House, 2 Woodbrook Crescent, Billericay, CM12 0EQ, incorporated in 1999 and registered in England 03695345. VAT number: 731194940. The gift card belongs to Lieferando] and you only need to contact Lieferando if you have any issues with the gift card or want a refund.
Your gift card works like a Lieferando voucher, i.e.:
You can use the gift card by entering it on the checkout page on www.lieferando.de or in the mobile app.
Any remaining amounts can be paid using one of the available online payment methods.
The gift card can be used multiple times until the total amount has been redeemed.
Gift Cards cannot be used in conjunction with any other discount or promotion that may be offered or advertised from time to time.
Gift Cards may not be transferred, copied, reproduced, distributed or published, directly or indirectly, in any form.
The conditions of the respective restaurant may apply to the redemption of the gift card, such as minimum order values.
Gift cards are purchased with a 14-day refund period from the date of receipt, after which they are non-refundable. Lieferando is not able to refund gift cards that have already been used in whole or in part. Refunded gift cards will be cancelled and the gift card will be declared invalid.
The purchase of gift cards is non-exchangeable, and once a gift card has been purchased, the value of the account balance is non-transferable.
Gift cards cannot be loaded.
Gift cards cannot be used to purchase other Lieferando gift cards. Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Unused gift cards cannot be transferred to another Lieferando platform.
We reserve the right, in our sole discretion, not to proceed with a gift card purchase, and we will refund the transaction in this case.
If we believe that you are misusing or selling Gift Cards to others in any way, either at the time of purchase or after the fact, we reserve the right to suspend your Gift Card and close your Lieferando account without first informing you.
Lieferando reserves the right, at its sole discretion, to prevent third parties from distributing or advertising its Gift Cards.
Lieferando is not responsible for gift cards sold or distributed by third parties that are not approved by Lieferando.
In no event shall Lieferando be liable to you for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits, even if Lieferando has been advised of the possibility of such damages.
Gift cards are valid for at least 12 months from the date of purchase. If local legislation requires a longer validity period and these 12 months have already passed, so that you can no longer redeem your gift card, please contact Lieferando's local customer service department who can assist you.
Any unused credit will be treated as a forfeiture of your right to use the Gift Card and can no longer be redeemed. The material used in the delivery of the