In addition, the online shop offers a veterinary service that answers questions and problems quickly. You will receive the voucher as a code by e-mail. Redemption option You can redeem the voucher on the Internet at www.zooplus.de Please note that the vouchers that you purchase are themselves subject to separate terms and conditions. Number of redeemable vouchers Please note that only one voucher can be redeemed per order and that the voucher value must be redeemed in full. The residual value expires. Validity The voucher is valid for three years from the date of issue. Remaining balance If the shopping basket remains below the voucher value, the residual value expires. Terms of delivery The minimum order value is 50 €. A dispatch takes place to Germany, Austria and Switzerland. Please refer to the website for any shipping costs. Description of redemption 1. put the desired products into the shopping cart. 2. enter the voucher code in the field provided. 3. go to checkout. 4. log in with your user account or register as a new customer. 5. select the desired payment and shipping method. 6. check and confirm your order.