The eGift vouchers sold in the online shop can be purchased in pounds sterling, Australian dollars, US dollars or euros (only one currency per eGift voucher). The eGift vouchers can be redeemed in retail stores or in the online shop. The use of an eGift voucher to purchase Arsenal match tickets or memberships is not permitted. If your purchase amount is less than the remaining amount of the eGift Voucher, the unused balance will be transferred and can be used for purchases later. If your purchase amount exceeds the remaining amount of the eGift Voucher, the remaining amount must be paid with other acceptable offers. You can check the balance of your eGift voucher at any retail store or online store. The normal Arsenal Return/Exchange Policy (available on www.arsenaldirect.arsenal.com) is consistently applied to any product purchased with an eGift Voucher. When making a purchase in a Retail Store using an eGift Voucher that is not Pound Sterling, Arsenal will apply a currency exchange rate at the time of purchase. If a refund is later requested, the currency equivalent of the refund may not be equal to the currency equivalent of the original purchase amount, due to fluctuations in currency exchange rates. There may therefore be either a residual windfall or shortfall on the eGift Voucher. If there is a shortfall, the remaining amount must be paid with other acceptable tender. eGift vouchers and/or unused credit cannot be redeemed or exchanged for cash. No refunds will be given when purchasing an eGift voucher. eGift Vouchers and any unused credits expire 24 months from the date the eGift Voucher was last used or (if not used) from the date the eGift Voucher was issued. eGift Vouchers cannot be used to purchase any other eGift Voucher or Gift Card. For full terms and conditions, please visit: [https://arsenaldirect.arsenal.com/termsAndConditions (http://arsenaldirect.arsenal.com/termsAndConditions)