Valid for an unlimited time. No minimum purchase. No cash value and no refund for loss/damage. If you cancel or return an order for which you have used a gift card in whole or in part, the purchase price will be refunded or deducted from your invoice. The amount used from your gift card will be credited to your customer account. Not valid on an order that has already been validated. Cannot be exchanged or locked. The gift card can only be used on zalando.fr or on the Zalando app. If you have any questions or problems, you can contact our customer service free of charge on 0800 740 357. In addition, Zalando's general terms and conditions apply, which can be found on the page zalando.fr/zalando-cgv.